Tag, You’re It!

This goes out to all of the wedding pros who are blogging Real Weddings and Styles Shoots, submitting them for publication in magazines and online sites; or even posting them on social media.

You are not an island! I don’t care how talented you are, you did not do this alone. I’m amazed when I see features without all of the wedding professionals credited.

Seriously, the only way you survive in the wedding and events industry is by building relationships, and this can be one sure way to destroy them.

Roll Call

Did you miss anyone? If it’s a Real Wedding I’m guessing there was an officiant, someone had to marry them. Even if it was a personal friend and you don’t link to them it’s nice to list them if only to make the couple happy.

You may have escort cards, signage and menu cards that complete the details of your design. Have you credited the stationery designer or calligrapher?

Who Are You?

Somewhere in the planning process, regardless of what your role might be, you have interacted with the other wedding professionals leading up to the wedding.

Do you know what they call themselves? Are they a videographer or a filmmaker? If they were the photographer, did they provide videography too?

Was the “Coordinator” hired for only wedding day coordination or did they work with the couple planning {which would make them a Wedding Planner} or did they create the overall look of the wedding too? {which might make them the Wedding Designer}

If you are looking to build a relationship and looking for business referrals you want to make sure you get the details correct.

Get Hyper

Hyperlink to their website whenever possible, if you are an Insta-junky, you might want to list their Instagram handle too.

It’s good business and builds external links for your site, which can strengthen your SEO.

Be Proactive

If you are a wedding planner reading this, you might be in a great position to take the lead.

Most times you have all of the contact information coming into your office for timelines, and hopefully, you have copies of the client’s agreements too. Why not shoot all of the wedding pros an email after the wedding with a complete list and ask everyone if the information is all correct.

It’s an excellent project for an intern, it updates your database, and it builds equity with wedding pros you might need products or services from in the future.

Building great relationships with other wedding pros requires a little effort.

Tag, you’re it!

Are You Hard To Do Business With?

What obstacles do you put in front of potential clients that might be driving business away?

This year I took a card from our church’s “Christmas Giving Tree.” The card was an easy gift to fill – “Gift cards for fast food such as…,” and it listed a few companies by name.

So, I set out to a few fast food restaurants and had no issues getting gift cards. I was headed to an appointment later that day and saw a Burger King.

BK logo

When I went in and tried to purchase a gift card the manager told me that they were sold out, had been for a while and didn’t know when they would get more cards.

At the time it was fewer than 12 days from Christmas! Not the time to be out of gift cards!

A few days later, I was out and saw another Burger King. I parked, went in, and stood in line only to find out THEY had none.

Needless to say, I’m not going back to Burger King anytime soon. They made it too hard to do business with them.

In most cases the first barrier to doing business with wedding professionals is accessibility.

You cannot imagine how many times, in the past, I have gone to a wedding professional’s website only to struggle with finding contact information, only finding a contact form.

Nothing else, no email address, no phone number…NOTHING!

Most people don’t want to take the time to fill out a form. When I owned a wedding planning company or was a Director of Weddings for a resort; I certainly didn’t want to fill out a form to refer you business.

Put your email and phone number multiple places on your website so clients can find you; ideally on every page.

The second biggest barrier tends to be how you respond to potential clients. If they email you, email them back. If they wanted to talk to you on the phone, they would have called.

I’ve even gone as far as listing a phone number where potential clients can text. Working with millennials texting is HUGE to be able to communicate with them in a method they are most comfortable using.

You want to remove as many barriers to doing business with you as possible.

Look at your website like a potential client and see how easy it is to do business with you.

Better yet ask a millennial.